REG N. 3138 UNI EN ISO 9001:2000

Labor follows quality procedures certified ISO 9001: 2000 for the sector 73.10 G Research and experimental development in science and engineering.

The quality procedures applied allow us to pursue the following strategic objectives:

• identify the needs and expectations of the Client and pursue their satisfaction
• improve the quality of the services through a third and independent evaluation procedure and international standards
• apply a self control system of the Quality Management System which allows to measure the activities, neutralise problems and provide to the Management tools for examination
• activate tools for continuous improvement and prevention of non-conformities

To improve the quality of services, LABOR follows a continuous increase of competences of internal staff through:

• Annual training programmes.
• Participation to international events
• Stages and staff exchange with research and academic organisations
• External review of research activities from academic consultants